INSIGHT
Improving Customer Service by implementing CRM in 2019
By the end of 2019, the Government of Indonesia has targeted to have 8 million Small…
Optimalkan Layanan Pelanggan Lewat CRM di 2019
Pemerintah menargetkan pada akhir 2019 terdapat 8 juta UMKM akan “go online”. Ini jadi bagian rencana…
The Son of Man
As the median age of b2b decision makers goes down, the perceived difficulty of reaching and…
Listen – Here are 6 Ways to Gain a B2B Prospecting Edge
While conducting Net Promoter Score (NPS) research for a b2b technology client we asked the president…
How to Select the Right CRM for Your Email Marketing Needs
Email is among the most powerful online marketing tools out there; for many marketers, email marketing…
5 Alasan Mengapa Anda Harus Fokus Pada Pangsa Pelanggan, Bukan Pangsa Pasar.
Menurut William J.S, pangsa pasar (Market Share) dapat diartikan sebagai bagian pasar yang dikuasai oleh suatu…
The Seven Deadly Sins of Customer Service
Do you want improve and provide an excellent customer service to your customers? Avert these 7…