CRM Applications

The importance of Customer Relationship Management (CRM) System has been widely known in every business. There is more to CRM System than meets the eye as it helps businesses streamline the processes to boost sales, improve customer service, and increase profitability and sustainability.

To provide you the best CRM System, we are partnering with the world’s most acknowledged CRM leader, Creatio. For years, we have partnered with Creatio, the leading provider of Customer Relationship Management (CRM) and Business Process Automation System with a range of solutions for businesses of all sizes.

Creatio products are designed to streamline everyday workflow processes that comes with an impressive selection of tools and features that includes a no-code platform (Creatio Studio) and Creatio CRM applications (Marketing Creatio, Sales Creatio and Service Creatio). The Creatio CRM has helped us delivering the exceptional service to our customers from maximizing cross-team collaboration to enhancing the customer experience.

crm applications
crm marketing

Marketing

A comprehensive ready-to-use omni-channel marketing platform to automate marketing processes using no-code technology for demand generation excellence from lead generation, customer segmentation to campaign management, as well as marketing plan and activation.

  • 360 Customer View
  • Lead Management
  • Campaign Management
  • Segmentation
  • Email Marketing
  • Website Behaviour Tracking
  • Marketing Resources Management
  • Productivity Tools
  • Platform Capabilities

Sales

End-to-end platform to automate sales processes using no-code technology to enable total control over a complete customer-journey from lead management to repeat sales. Take the advantage of Creatio out-of-the-box process to manage the entire sales cycle.

  • 360 Customer View
  • Lead Management
  • Opportunity Management
  • Field Sales
  • Channels Sales
  • Orders and Invoices
  • Sales Performances & Operations
  • Sales Activities Management
  • Platform Capabilities
crm sales

crm service

Service

Omnichannel platform to automate customer service workflows of any complexity with no-code technology. Manage customer requests, complaint or compliment and automate service operations by following pre-defined processes for customer care excellence.

  • 360 Customer View
  • Omnichannel Services
  • Case Management
  • Artificial Intelligent
  • Knowledge Base
  • ITSM
  • Contact Center
  • Chat Bots
  • Productivity Management

CRM Key Features:

360° Customer view

Deliver personalized customer experiences with full visibility into the customer’s profile, history of interactions, and AI/ML-generated insights based on customer-specific internal and external data.

360 customer view

Unlimited no-code
customization

Create unique business applications on top of CRM and customize its core modules with a rich set of no-code tools for UI/UX development, workflow automation, data modeling, integrations, and more.

no code

End-to-end workflow automation

Design and automate CRM, operational, and vertical-specific workflows of any complexity and across multiple business functions, use cases, and channels.

Real-time analytics and reporting

Apply extensive built-in analytics, reporting, and KPI monitoring tools for common CRM scenarios as well as easily design custom dashboards and vertical-specific BI applications with no-code.

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