Creatio for Telecommunication Industry
Research has shown that companies are seeking to continue or accelerate digital transformation and automation, including telecommunication industry.
In strategic alliance with Creatio, we will support you to automate workflows and CRM in telecommunication industry with the no-code technology that covers from marketing & promotion, sales & distribution, infrastructure management and operations, service and support to risk and compliance.
Marketing & Promotions
Marketing & Promotion features from Creatio for Telecommunication industry will help you improve lead-to-customer conversions, run personalized campaigns that match subscriber preferences in terms of channels, time, and content, manage diverse marketing workflows, information, and content in a single system, as well as implement telco loyalty programs with an omnichannel approach.
Sales & Distribution
Provides you anything from a comprehensive view of a subscriber’s personal, behavioral, buying, and spending details to improve sales efficiency; a portal that supports leads, opportunities, collaboration, mutual campaigns, knowledge sharing, and loyalty programs to drive partner sales and onboarding; as well as a tool to optimize customer lifetime value by cross-selling and upselling different telecom products that your subscribers really need.
Infrastructure Management & Operations
Using Creatio platform, we will help you efficiently manage network planning, design, and deployment activities using advanced project management and collaboration tools.
The technology allows you to streamline complex processes related to planning, purchasing, storing, and transporting network equipment by applying collaborative and AI-powered workflow.
Service & Support
With the features Service and Support from Creatio, you can easily streamline customer service with a holistic subscriber view, omnichannel communications, unified service agent workspace, and AI-powered workflows to manage end-to-end case lifecycle.
Risk & Compliance
Risk and Compliance features from Creatio for telco industry covers anything from customer privacy management, regulatory compliance control, legal case management, certification development and internal audit.
