Author name: Tiara i-System Asia

Top Three Benefits of Business Automation that Can Help Elevate your CRM System

Insight / By / July 15, 2024

Automation has long been the foundation of business management software. In 2024, the influence of automation on CRM trends is set to continue. Automation continuously enhances CRM functionalities, helping businesses stay organized, keep them ahead of the game and enabling team members to be more efficient. These are the top three benefits of automation that …

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Creatio Raises $200M at $1.2B Valuation to Lead the Enterprise No-CodeMarket | June 2024

News & Updates / By / August 26, 2024

Creatio, a leading vendor of a no-code platform to automate CRM and enterprise workflows with a maximum degree of freedom, today announced a $200 million capital raise at a $1.2 billion valuation. The investment round is led by Sapphire Ventures, with participation from StepStone Group and current investors, Volition Capital and Horizon Capital. The round is a …

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CRM Socialization for State-owned Bank | Apr 2024

Gallery, News & Updates / By / June 11, 2024

Today at our customer’s office, one of the most prominent state-owned banks in Indonesia, PT Bank Negara Indonesia Tbk, we assisted implementation on Creatio for Dashboard & Monitoring System together with Distribution Network & Sales Division of PT Bank Indonesia Tbk. Ever since we began the project in August 2023, iSystem Asia team continues to …

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Women Can Lead: Story of Aina Neva Fiati, Leader of a Male-dominated Company

Insight / By / March 8, 2024

The feminist movement has come a long way given the term “working women” was only established in the mid 1800s. What started out as the only way for women to provide food on the table during war times, developed into a formidable force for societal change and gender equality. Since the first World War, women’s …

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Creatio Training for State-owned Construction Company | February 2024

Gallery / By / February 20, 2024

We are thrilled to take part on the Creatio training for one of our beloved customers, state-owned construction company. The team from our customer was very excited on trying the applications to get themselves familiarized with the features. It’s our pleasure to work on this project, setting up a financial system with features on new …

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iSystem Asia Generates Voice of Airport Customers | February 2024

Gallery / By / February 20, 2024

In January and February, we have been conducting an on-site survey to generate voice of customers for one of our clients, state-owned airport company at the Soekarno-Hatta International Airport Terminal 3 and Terminal 2. The survey participants are coming from frequent airport customers, both for traveling customers (categorizing from the travel purposes such as: business, …

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Train the Trainers (ToT): A Practical Way to Spread CRM Knowledge and Skills within the Organization

News & Updates / By / January 25, 2024

When it comes to implementing CRM system within the company, it is important for the team to enhance the knowledge and understanding of various concepts relating to customer relationship management. It will simplify the teamwork when everyone in your team is equipped with an insight into the history of CRM and its involvement as well …

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CX Workshop for Better Understanding of Customer Experience

News & Updates / By / January 25, 2024

Research shows that 50% of customers say they will likely switch to a new brand after a poor customer experience, 89% of them are more likely to make another purchase after a positive customer service experience, and 61% of consumers are willing to pay a premium of at least 5% for a promise of exceptional …

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iSystem Asia Conducts Creatio CRM Sosialization to State-owned Sharia Bank | January 2024

Gallery / By / February 20, 2024

We believe 2024 will be going awesome as we began the year by doing something productive, not only for our team, but also one of our repectful customers, state-owned sharia bank in Indonesia. In the middle of January 2024, our team enthusiastically provided Creatio CRM socialization to bank employees in several branches. Socialization in CRM …

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