Author name: Tiara i-System Asia

Creatio Lunch & Learn with iSystem Asia: AI Revolution for CRM Insurance | May 2025

Gallery / By / June 2, 2025

On May 8, 2025, iSystem Asia hosted Creatio Lunch & Learn: AI Revolution for CRM Insurance, a knowledge-sharing forum that brought together insurance professionals, tech experts, and digital solution providers. The discussion centered around how AI and no-code CRM systems are transforming customer engagement strategies. Aina Neva Fiati, Managing Director of iSystem Asia, emphasized that …

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CRM Project Kick-off with Indonesia’s Leading Provider in Aviation Sector | April 2025

Gallery / By / April 16, 2025

Jakarta, 14 April 2025 — Today marks the successful kick-off of a major CRM system implementation project for a prominent state-owned enterprise holding company, which plays a key role in overseeing Indonesia’s aviation and tourism sectors. We are proud to contribute to this strategic initiative and to play a part in elevating Indonesia’s tourism industry …

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How Generative AI is Revolutionizing Customer Engagement for Marketers

Insight / By / April 28, 2025

In today’s fast-paced digital landscape, where personalization is no longer optional, marketers must adapt to new technologies to stay ahead.  Generative AI has been making waves in the marketing world, but with all the buzz, misconceptions about its real impact are common. It is as emerging as a powerful tool to enhance customer engagement, streamline …

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The Future of No-Code and AI in CRM: How Businesses Can Stay Ahead

Insight / By / March 25, 2025

In today’s competitive market, businesses need smart, efficient, and scalable CRM solutions to manage customer relationships effectively. The future of CRM is being shaped by two game-changing technologies: No-Code Development and Artificial Intelligence (AI). These innovations are making CRM more accessible, automated, and data-driven—helping companies improve customer engagement and boost sales. Traditional CRM systems often …

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Why It Is Important to Strengthen CRM Strategies in Boosting your Sales

Insight / By / November 11, 2024

Maintaining strong relationships with customers is essential for driving sales and fostering loyalty in today’s competitive business landscape. Customer Relationship Management (CRM) systems have emerged as vital tools for businesses looking to streamline their sales processes and enhance customer interactions. In this article, we’ll explore the key benefits of CRM in sales and provide actionable …

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Making an Impact Using AI in Customer Experience (CX)

Insight / By / October 1, 2024

In today’s fast-paced digital landscape, businesses are increasingly turning to Artificial Intelligence (AI) to elevate their Customer Experience (CX). As consumer expectations evolve, leveraging AI technologies has become essential for companies aiming to deliver personalized, efficient, and engaging interactions. Two ways AI can shine in delivering CX include self-service or agent-based conversations. The commonality in …

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No-Code in the Era of Digital Transformation

Insight / By / October 1, 2024

As we glance at the current business environment, it’s clear that the influence of software has vastly exceeded. The advent of the cloud has sparked a remarkable surge in applications and services. Given the escalating demand for apps, it’s unrealistic to expect classical IT to single-handedly fulfill these requests by merely working harder. Consequently, the …

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The Role of AI in Revolutionizing Customer Relationship Management (CRM)

Insight / By / September 2, 2024

In the rapidly evolving world of business, Customer Relationship Management (CRM) systems have become indispensable tools for maintaining and improving customer relations. Traditionally, CRM systems have focused on organizing customer data and streamlining interactions. However, with the advent of Artificial Intelligence (AI), these systems are now undergoing a transformative shift, leading to more personalized, efficient, …

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iSystem Asia at Creatio No-Code Day Jakarta 2024 | August 2024

Gallery / By / April 16, 2025

Jakarta, 15 August 2024 — No-Code Day Jakarta was successfully held this year at The Westin Jakarta. As the first and foremost Creatio partner in Indonesia, iSystem Asia proudly took part and welcomed distinguished speakers to share their insights and expertise. Aina Neva Fiati, Managing Director of iSystem Asia and Gagah Prakoso Aribowo, General Manager …

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Teknologi Low-Code dan No-Code yang Terus Jadi Tren

Media Coverage / By / August 16, 2024

Paparan teknologi Creatio (Foto: Istimewa) Siap – Dalam era transformasi digital yang terus berkembang, bisnis global kini menghadapi perubahan signifikan dalam pemanfaatan teknologi informasi. Pertumbuhan teknologi low-code dan no-code semakin pesat, didorong oleh adopsi yang semakin luas di kalangan pengembang profesional maupun non-teknis, yang mencari cara untuk mempercepat pengembangan dan mengurangi ketergantungan pada tim IT …

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