CRM

iSystem Asia Generates Voice of Airport Customers | February 2024

Gallery / By / February 20, 2024

In January and February, we have been conducting an on-site survey to generate voice of customers for one of our clients, state-owned airport company at the Soekarno-Hatta International Airport Terminal 3 and Terminal 2. The survey participants are coming from frequent airport customers, both for traveling customers (categorizing from the travel purposes such as: business, …

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Train the Trainers (ToT): A Practical Way to Spread CRM Knowledge and Skills within the Organization

News & Updates / By / January 25, 2024

When it comes to implementing CRM system within the company, it is important for the team to enhance the knowledge and understanding of various concepts relating to customer relationship management. It will simplify the teamwork when everyone in your team is equipped with an insight into the history of CRM and its involvement as well …

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CX Workshop for Better Understanding of Customer Experience

News & Updates / By / January 25, 2024

Research shows that 50% of customers say they will likely switch to a new brand after a poor customer experience, 89% of them are more likely to make another purchase after a positive customer service experience, and 61% of consumers are willing to pay a premium of at least 5% for a promise of exceptional …

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iSystem Asia Conducts Creatio CRM Sosialization to State-owned Sharia Bank | January 2024

Gallery / By / February 20, 2024

We believe 2024 will be going awesome as we began the year by doing something productive, not only for our team, but also one of our repectful customers, state-owned sharia bank in Indonesia. In the middle of January 2024, our team enthusiastically provided Creatio CRM socialization to bank employees in several branches. Socialization in CRM …

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iSystem Asia Assists in Pilot Implementation for a Project with State-owned Sharia Bank | January 2024

Gallery / By / February 20, 2024

2024 began very productive and busy in iSystem Asia. One of our clients, state-owned sharia bank in Indonesia, starts to deploy the CRM System that we have worked on these past few months. The system that we implement are including but not limited to: Sales Activity Tools, Pipeline Management, Dashboard Analytics and Customer 360°. Our …

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Membangun Aplikasi Tanpa Coding: Solusi Inovatif dalam Pengembangan Aplikasi Bisnis

Insight / By / December 14, 2023

Dalam era digital yang terus berkembang, kebutuhan akan aplikasi bisnis yang inovatif semakin meningkat. Namun, tidak semua pengusaha atau pemilik bisnis memiliki keahlian coding atau anggaran untuk menyewa pengembang. Di sinilah teknologi “no code” hadir sebagai solusi yang menarik. Dengan teknologi “no code”, siapa pun dapat membangun aplikasi bisnis tanpa perlu memiliki keahlian coding yang …

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iSystem Asia Provides Creatio Training for PT Wijaya Karya Bangunan Gedung on RKP Online | September 2023

Gallery / By / January 24, 2024

It’s a great honor for iSystem Asia to be appointed by one of the state-owned construction companies, PT Wijaya Karya Bangunan Gedung, to implement more Creatio technology at the organization. iSystem Asia has successfully applied Studio Creatio for Rencana Kerja Proyek (RKP) Online, a online detailed work plan platform exclusively developed for PT Wijaya Karya …

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CRM Workshop for PT Hino Finance Indonesia | July 2023

Gallery / By / January 24, 2024

PT Hino Finance Indonesia is a captive financing company for commercial trucks, especially for the Hino brand, which is here to support the sales of Hino products in Indonesia through financing solutions such as, finance leases, sale and leaseback, and other products according to the company’s articles of association, which are tailored to customer needs. …

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iSystem Asia & Creatio at Future Finance Jakarta 2023 | June 2023

Gallery / By / January 24, 2024

Together with our honorable partner since 2012, Creatio, iSystem Asia presented at Future Finance Jakarta 2023, an event that brings together business and technology leaders from the region’s most important retail banks, incurance and solution providers. Eugene Kolosov (Regional Channel Director Creatio), Aina Neva Fiati (Managing Director iSystem Asia), Indar Wiguna (Head of Technology iSystem …

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