When it comes to implementing CRM system within the company, it is important for the team to enhance the knowledge and understanding of various concepts relating to customer relationship management. It will simplify the teamwork when everyone in your team is equipped with an insight into the history of CRM and its involvement as well
Research shows that 50% of customers say they will likely switch to a new brand after a poor customer experience, 89% of them are more likely to make another purchase after a positive customer service experience, and 61% of consumers are willing to pay a premium of at least 5% for a promise of exceptional
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We believe 2024 will be going awesome as we began the year by doing something productive, not only for our team, but also one of our repectful customers, state-owned sharia bank in Indonesia. In the middle of January 2024, our team enthusiastically provided Creatio CRM socialization to bank employees in several branches. Socialization in CRM
2024 began very productive and busy in iSystem Asia. One of our clients, state-owned sharia bank in Indonesia, starts to deploy the CRM System that we have worked on these past few months. The system that we implement are including but not limited to: Sales Activity Tools, Pipeline Management, Dashboard Analytics and Customer 360°. Our
