Customer Relationship Management

Integrasi No-Code dan GenAI Genjot Produktivitas dan Efisiensi

Media Coverage / By / August 16, 2024

JAKARTA, Investor.id – Integrasi teknologi artificial intelligence (AI) dengan no-code membuka peluang besar bagi perusahaan untuk meningkatkan produktivitas dan efisiensi operasional. Hal itu akan dibahas dalam “No-Code Day Jakarta 2024: The Synergy of GenAI and No-Code”. Acara itu adalah perhelatan tahunan yang dipersembahkan oleh Creatio, salah satu perusahaan perangkat lunak terkemuka di dunia yang dikenal dengan inovasi no-code. …

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Seamless Procurement Management System with No-Code Solutions | July 2024

Gallery, News & Updates / By / August 26, 2024

Jakarta, 17 July 2024 — We are pleased to announce that we have done a socialization for our customer, one of the subsidiaries of Indonesia government-owned corporation in electricity. The socialization covers on the New Process Flow – Procurement Management System using the No-Code technology by Creatio. No-code solutions have transformed the way companies manage …

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Creatio Raises $200M at $1.2B Valuation to Lead the Enterprise No-CodeMarket | June 2024

News & Updates / By / August 26, 2024

Creatio, a leading vendor of a no-code platform to automate CRM and enterprise workflows with a maximum degree of freedom, today announced a $200 million capital raise at a $1.2 billion valuation. The investment round is led by Sapphire Ventures, with participation from StepStone Group and current investors, Volition Capital and Horizon Capital. The round is a …

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CRM Socialization for State-owned Bank | Apr 2024

Gallery, News & Updates / By / June 11, 2024

Today at our customer’s office, one of the most prominent state-owned banks in Indonesia, PT Bank Negara Indonesia Tbk, we assisted implementation on Creatio for Dashboard & Monitoring System together with Distribution Network & Sales Division of PT Bank Indonesia Tbk. Ever since we began the project in August 2023, iSystem Asia team continues to …

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Women Can Lead: Story of Aina Neva Fiati, Leader of a Male-dominated Company

Insight / By / March 8, 2024

The feminist movement has come a long way given the term “working women” was only established in the mid 1800s. What started out as the only way for women to provide food on the table during war times, developed into a formidable force for societal change and gender equality. Since the first World War, women’s …

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Creatio Training for State-owned Construction Company | February 2024

Gallery / By / February 20, 2024

We are thrilled to take part on the Creatio training for one of our beloved customers, state-owned construction company. The team from our customer was very excited on trying the applications to get themselves familiarized with the features. It’s our pleasure to work on this project, setting up a financial system with features on new …

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iSystem Asia Generates Voice of Airport Customers | February 2024

Gallery / By / February 20, 2024

In January and February, we have been conducting an on-site survey to generate voice of customers for one of our clients, state-owned airport company at the Soekarno-Hatta International Airport Terminal 3 and Terminal 2. The survey participants are coming from frequent airport customers, both for traveling customers (categorizing from the travel purposes such as: business, …

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Train the Trainers (ToT): A Practical Way to Spread CRM Knowledge and Skills within the Organization

News & Updates / By / January 25, 2024

When it comes to implementing CRM system within the company, it is important for the team to enhance the knowledge and understanding of various concepts relating to customer relationship management. It will simplify the teamwork when everyone in your team is equipped with an insight into the history of CRM and its involvement as well …

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CX Workshop for Better Understanding of Customer Experience

News & Updates / By / January 25, 2024

Research shows that 50% of customers say they will likely switch to a new brand after a poor customer experience, 89% of them are more likely to make another purchase after a positive customer service experience, and 61% of consumers are willing to pay a premium of at least 5% for a promise of exceptional …

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