News & Updates

Kacamatamoo Kickstarts Digital Customer Experience Transformation with Sunny CRM

Kacamatamoo, one of Indonesia’s fastest-growing eyewear brands, officially kicked off its digital transformation journey together with Sunny CRM and implementation partner iSystem Asia. In the kick-off meeting held in December 2025, the team from Kacamatamoo shared their commitment to building a more seamless and personalized customer experience powered by a robust CRM system and strong …

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Sunny CRM Successfully Runs on China’s Largest Automotive Manufacturer

iSystem Asia and PT Jio Distributor Indonesia proudly announce the successful go-live of Sunny CRM on BAIC Indonesia. The collaboration marked a significant milestone in the digital transformation journey of one of Beijing-based major state-owned automotive manufacturers. Following months of close collaboration, alignment sessions, and system development, Sunny CRM is now officially live and actively …

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Seamless Procurement Management System with No-Code Solutions | July 2024

Jakarta, 17 July 2024 — We are pleased to announce that we have done a socialization for our customer, one of the subsidiaries of Indonesia government-owned corporation in electricity. The socialization covers on the New Process Flow – Procurement Management System using the No-Code technology by Creatio. No-code solutions have transformed the way companies manage …

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Creatio Raises $200M at $1.2B Valuation to Lead the Enterprise No-CodeMarket | June 2024

Creatio, a leading vendor of a no-code platform to automate CRM and enterprise workflows with a maximum degree of freedom, today announced a $200 million capital raise at a $1.2 billion valuation. The investment round is led by Sapphire Ventures, with participation from StepStone Group and current investors, Volition Capital and Horizon Capital. The round is a …

Creatio Raises $200M at $1.2B Valuation to Lead the Enterprise No-CodeMarket | June 2024 Read More »

CRM Socialization for State-owned Bank | Apr 2024

Today at our customer’s office, one of the most prominent state-owned banks in Indonesia, PT Bank Negara Indonesia Tbk, we assisted implementation on Creatio for Dashboard & Monitoring System together with Distribution Network & Sales Division of PT Bank Indonesia Tbk. Ever since we began the project in August 2023, iSystem Asia team continues to …

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Train the Trainers (ToT): A Practical Way to Spread CRM Knowledge and Skills within the Organization

When it comes to implementing CRM system within the company, it is important for the team to enhance the knowledge and understanding of various concepts relating to customer relationship management. It will simplify the teamwork when everyone in your team is equipped with an insight into the history of CRM and its involvement as well …

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CX Workshop for Better Understanding of Customer Experience

Research shows that 50% of customers say they will likely switch to a new brand after a poor customer experience, 89% of them are more likely to make another purchase after a positive customer service experience, and 61% of consumers are willing to pay a premium of at least 5% for a promise of exceptional …

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Creatio World Roadshow present in Jakarta: “No Code Day Jakarta”

After a long-due period of waiting for the offline biggest technology conference in Jakarta, on August 23rd 2023 located in The Westin Jakarta, iSystem Asia and Creatio has held the No-Code Day event attended by hundreds of enthusiastic and active IT and digital leaders. Jakarta is one of the cities in their world roadshow for …

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BNI – Divisi Distribution, Network & Sales Mengimplentasikan Teknologi No-Code “Creatio” untuk Proses Automasi Daily Dashboard

bni creatio

BNI – Divisi Distribution, Network & Sales Mengimplentasikan Teknologi No-Code “Creatio” untuk Proses Automasi Daily Dashboard dan Monitoring bersama iSystem Asia Jakarta, 04 Agustus 2023 – PT Bank Negara Indonesia (Persero), Tbk atau “BNI” merupakan Bank BUMN (Badan Usaha Milik Negara) pertama yang menjadi perusahaan publik setelah mencatatkan sahamnya di Bursa Efek Jakarta dan Bursa …

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Mandiri Inhealth Mengadopsi Teknologi Low-Code No-Code untuk Proses CRM bersama iSystem Asia

Jakarta, 18 Juli 2022 – PT Asuransi Jiwa Inhealth Indonesia atau Mandiri Inhealth merupakan anak perusahaan Bank Mandiri yang bergerak dibidang asuransi atau penyedia program jaminan kesehatan dan jiwa komersial. Hingga saat ini Mandiri Inhealth telah bekerja sama dengan lebih dari 7.600 provider yang tersebar di seluruh Indonesia serta melayani kebutuhan lebih dari 1.300 institusi …

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