Month: September 2021

iSystem Asia Mendukung Rencana Kajian Stakeholder Journey Dalam Rangka Operasionalisasi CRM Sebagai Upaya Optimalisasi Layanan Contact Center Bank Indonesia BICARA 131

iSystem Asia bersama dengan divisi Layanan Informasi Publik & Komunikasi Digital Bank Indonesia telah melakukan proyek Kick-Off pada 14 Desember 2020. Proyek ini hadir demi meningkatkan efektifitas pelayanan digital kepada semua lapisan stakeholder. Oleh karena itu, Bank Indonesia berinisiatif untuk melakukan upaya optimalisasi layanan Contact Center Bicara 131 dengan mengadakan kajian Stakeholder Journey. iSystem Asia …

iSystem Asia Mendukung Rencana Kajian Stakeholder Journey Dalam Rangka Operasionalisasi CRM Sebagai Upaya Optimalisasi Layanan Contact Center Bank Indonesia BICARA 131 Read More »

Tugu Insurance Syariah Conducts Application Development and Re-Coding with iSystem Asia

creatio-freedom-UI

Jakarta, January 22, 2020 – The vision of PT Asuransi Tugu Pratama Indonesia Tbk (Tugu Insurance) is becoming the best general insurance company in Indonesia. Expanding their opportunity and answering the customer need for insurance products based on sharia principles, Tugu Insurance has started a new business named Tugu Insurance Syariah (TIS) and launched its …

Tugu Insurance Syariah Conducts Application Development and Re-Coding with iSystem Asia Read More »

iSystem Asia Supports The Stakeholder Journey Study in The Context of CRM Operations as an Effort to Optimize Bank Indonesia Contact Center Services BICARA 131

iSystem Asia with the Public Information & Digital Communication Services division of Bank Indonesia have done a Kick-Off project on December 14, 2020. This project exists for increasing the effectiveness of digital services to all levels of stakeholders. Therefore, Bank Indonesia took the initiative to optimalize the Talk 131 Contact Center service by conducting a …

iSystem Asia Supports The Stakeholder Journey Study in The Context of CRM Operations as an Effort to Optimize Bank Indonesia Contact Center Services BICARA 131 Read More »

iSystem Asia collaborated with Telkomsel for Business Process Assessment, Design, and Modeling Network

Jakarta – iSystem Asia and Telkomsel conducted a Project Kick-Off on November 30, 2020. The purpose of this project is to provide consultation on Business Process Improvement to develop the alignment and performance of all business processes in the Telkomsel Network Directorate in accordance with the company’s strategy and customer expectations. In order to achieve …

iSystem Asia collaborated with Telkomsel for Business Process Assessment, Design, and Modeling Network Read More »

Scroll to Top