What is Churn Rate: Definition, Causes and Ways to Overcome It

August 23rd, 2022
what is churn rate

In the world of marketing, the customer churn rate is the percentage of customers who stop using your services or business products. Of course, this will be detrimental to the continuity of your business, and it must be avoided.

How to measure churn rate and why should churn rate be considered? and how to solve it. Here, iSystem Asia will explain how to overcome and reduce it.

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