News – Page 4 – iSystem Asia

CRM Fundamentals In-House Training: PT Serasi Autoraya

News / By admin / April 16, 2016 June 2, 2023

PT Serasi Autoraya atau yang lebih dikenal dengan SERA merupakan salah satu anak perusahaan yang sahamnya dimiliki 99,9995% oleh PT Astra International dan membawahi beberapa unit bisnis strategis yaitu TRAC, mobil88, ibid, selog serta O-RENZ Taxi. Sebagai sebuah perusahaan transportasi dan logistic yang sedang berkembang pesat, SERA menilai bahwa pelayanan yang baik terhadap customer memegang …

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Exclusive One-Day Workshop Series #1: “The One-to-One CRM Gap Analysis”

News, News & Updates / By Aina Neva Fiati SE, CCP, PCRM / April 7, 2016 June 2, 2023

The first task in turning your organization into a one-to-one enterprise is to assess your current situation. How far along are you, and how far do you have to go? What particular issues should you be working on first? Where are you in relation to your competitors? The questions above are just some of the …

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Peran Social CRM Dalam Talkshow Bank Indonesia: “Pengembangan Contact Center Lembaga Publik Dalam Dunia Digital”

News, News & Updates / By Aina Neva Fiati SE, CCP, PCRM / February 22, 2016 May 31, 2023

Bank Indonesia selalu rutin menyelenggarakan diskusi publik menarik dengan berbagai macam topik yang berbeda. Dalam rangka meningkatkan kualitas layanan informasi kepada publik sekaligus sharing informasi layanan contact center, kali ini Bank Indonesia mengadakan talkshow yang bertema “Pengembangan Contact Center Lembaga Publik Dalam Dunia Digital” yang mengupas tuntas tentang Contact Center dan arah pengembangan Layanan Informasi …

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iSystem Asia Awarded as the Best Performance in Asia Pacific by bpm’online

News / By admin / May 3, 0019 June 2, 2023

Miami, May 03, 2019 – iSystem Asia, an Indonesia-based Customer Relationship Management, Customer Experience Management & Business Process Management Consulting Company with years hands-on experiences in Customer Relationship Management as well as Information Technology business, received an award for “Best Performance Partner in Asia Pacific” at the bpm’online Global Tour “ACCELERATE” 2019. The award was …

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