Author name: Tiara i-System Asia

Tantangan Industri Asuransi Meningkat, AI Jadi Solusi Dalam Sistem CRM

Media Coverage / By / May 26, 2025

Creatio Lunch And Learn with iSystem Asia, Jakarta (8/5). Jakartadaily.id – Kinerja industri asuransi nasional masih menunjukkan ketimpangan yang tajam. Otoritas Jasa Keuangan (OJK) mencatat bahwa per Desember 2024, sektor asuransi jiwa mencatatkan laba setelah pajak sebesar Rp8,86 triliun, naik 32,6% dari tahun sebelumnya. Sebaliknya, sektor asuransi umum dan reasuransi justru mengalami kerugian masing-masing Rp8,93 triliun dan Rp333,65 miliar. Sementara …

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Online Webinar: Wujudkan Inovasi dengan Bangun Aplikasi Tanpa Koding

Event / By / May 20, 2025

Where & When Online via Zoom | Thursday, 22 May 2025 | 3:00-4:00 PM Free Event What the event is about?Innovation shouldn’t be limited to developers. With no-code technology, anyone — from business teams to operations and marketing — can now build powerful, functional applications without writing a single line of code. Join iSystem Asia …

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Tantangan Industri Asuransi Meningkat, AI Mulai Masuk Sistem CRM

Media Coverage / By / May 26, 2025

Diskusi bertajuk Lunch & Learn: AI Revolution for CRM Insurance yang diselenggarakan pada Kamis, 8 Mei 2025, mempertemukan pelaku industri asuransi, profesional teknologi, serta penyedia solusi digital dalam membahas pendekatan baru pengelolaan pelanggan berbasis kecerdasan buatan. Foto: iSystem Asia JAKARTA – Kinerja industri asuransi nasional masih menunjukkan ketimpangan yang tajam. Otoritas Jasa Keuangan (OJK) mencatat …

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Hadapi Ketimpangan, Asuransi Dinilai Perlu Transformasi CRM Berbasis AI

Media Coverage / By / May 26, 2025

Kredit Foto: Istimewa Warta Ekonomi, Jakarta -Kinerja industri asuransi nasional masih menunjukkan ketimpangan yang tajam. Otoritas Jasa Keuangan (OJK) mencatat bahwa per Desember 2024, sektor asuransi jiwa mencatatkan laba setelah pajak sebesar Rp8,86 triliun, naik 32,6% dari tahun sebelumnya. Sebaliknya, sektor asuransi umum dan reasuransi justru mengalami kerugian masing-masing Rp8,93 triliun dan Rp333,65 miliar. Sementara …

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Creatio Lunch & Learn with iSystem Asia: AI Revolution for CRM Insurance | May 2025

Gallery / By / June 2, 2025

On May 8, 2025, iSystem Asia hosted Creatio Lunch & Learn: AI Revolution for CRM Insurance, a knowledge-sharing forum that brought together insurance professionals, tech experts, and digital solution providers. The discussion centered around how AI and no-code CRM systems are transforming customer engagement strategies. Aina Neva Fiati, Managing Director of iSystem Asia, emphasized that …

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CRM Project Kick-off with Indonesia’s Leading Provider in Aviation Sector | April 2025

Gallery / By / April 16, 2025

Jakarta, 14 April 2025 — Today marks the successful kick-off of a major CRM system implementation project for a prominent state-owned enterprise holding company, which plays a key role in overseeing Indonesia’s aviation and tourism sectors. We are proud to contribute to this strategic initiative and to play a part in elevating Indonesia’s tourism industry …

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How Generative AI is Revolutionizing Customer Engagement for Marketers

Insight / By / April 28, 2025

In today’s fast-paced digital landscape, where personalization is no longer optional, marketers must adapt to new technologies to stay ahead.  Generative AI has been making waves in the marketing world, but with all the buzz, misconceptions about its real impact are common. It is as emerging as a powerful tool to enhance customer engagement, streamline …

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The Future of No-Code and AI in CRM: How Businesses Can Stay Ahead

Insight / By / March 25, 2025

In today’s competitive market, businesses need smart, efficient, and scalable CRM solutions to manage customer relationships effectively. The future of CRM is being shaped by two game-changing technologies: No-Code Development and Artificial Intelligence (AI). These innovations are making CRM more accessible, automated, and data-driven—helping companies improve customer engagement and boost sales. Traditional CRM systems often …

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Why It Is Important to Strengthen CRM Strategies in Boosting your Sales

Insight / By / November 11, 2024

Maintaining strong relationships with customers is essential for driving sales and fostering loyalty in today’s competitive business landscape. Customer Relationship Management (CRM) systems have emerged as vital tools for businesses looking to streamline their sales processes and enhance customer interactions. In this article, we’ll explore the key benefits of CRM in sales and provide actionable …

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Making an Impact Using AI in Customer Experience (CX)

Insight / By / October 1, 2024

In today’s fast-paced digital landscape, businesses are increasingly turning to Artificial Intelligence (AI) to elevate their Customer Experience (CX). As consumer expectations evolve, leveraging AI technologies has become essential for companies aiming to deliver personalized, efficient, and engaging interactions. Two ways AI can shine in delivering CX include self-service or agent-based conversations. The commonality in …

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