CRM

Tantangan Industri Asuransi Meningkat, AI Mulai Masuk Sistem CRM

Media Coverage / By / May 26, 2025

Diskusi bertajuk Lunch & Learn: AI Revolution for CRM Insurance yang diselenggarakan pada Kamis, 8 Mei 2025, mempertemukan pelaku industri asuransi, profesional teknologi, serta penyedia solusi digital dalam membahas pendekatan baru pengelolaan pelanggan berbasis kecerdasan buatan. Foto: iSystem Asia JAKARTA – Kinerja industri asuransi nasional masih menunjukkan ketimpangan yang tajam. Otoritas Jasa Keuangan (OJK) mencatat …

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Hadapi Ketimpangan, Asuransi Dinilai Perlu Transformasi CRM Berbasis AI

Media Coverage / By / May 26, 2025

Kredit Foto: Istimewa Warta Ekonomi, Jakarta -Kinerja industri asuransi nasional masih menunjukkan ketimpangan yang tajam. Otoritas Jasa Keuangan (OJK) mencatat bahwa per Desember 2024, sektor asuransi jiwa mencatatkan laba setelah pajak sebesar Rp8,86 triliun, naik 32,6% dari tahun sebelumnya. Sebaliknya, sektor asuransi umum dan reasuransi justru mengalami kerugian masing-masing Rp8,93 triliun dan Rp333,65 miliar. Sementara …

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Creatio Lunch & Learn with iSystem Asia: AI Revolution for CRM Insurance | May 2025

Gallery / By / June 2, 2025

On May 8, 2025, iSystem Asia hosted Creatio Lunch & Learn: AI Revolution for CRM Insurance, a knowledge-sharing forum that brought together insurance professionals, tech experts, and digital solution providers. The discussion centered around how AI and no-code CRM systems are transforming customer engagement strategies. Aina Neva Fiati, Managing Director of iSystem Asia, emphasized that …

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CRM Project Kick-off with Indonesia’s Leading Provider in Aviation Sector | April 2025

Gallery / By / April 16, 2025

Jakarta, 14 April 2025 — Today marks the successful kick-off of a major CRM system implementation project for a prominent state-owned enterprise holding company, which plays a key role in overseeing Indonesia’s aviation and tourism sectors. We are proud to contribute to this strategic initiative and to play a part in elevating Indonesia’s tourism industry …

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How Generative AI is Revolutionizing Customer Engagement for Marketers

Insight / By / April 28, 2025

In today’s fast-paced digital landscape, where personalization is no longer optional, marketers must adapt to new technologies to stay ahead.  Generative AI has been making waves in the marketing world, but with all the buzz, misconceptions about its real impact are common. It is as emerging as a powerful tool to enhance customer engagement, streamline …

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The Future of No-Code and AI in CRM: How Businesses Can Stay Ahead

Insight / By / March 25, 2025

In today’s competitive market, businesses need smart, efficient, and scalable CRM solutions to manage customer relationships effectively. The future of CRM is being shaped by two game-changing technologies: No-Code Development and Artificial Intelligence (AI). These innovations are making CRM more accessible, automated, and data-driven—helping companies improve customer engagement and boost sales. Traditional CRM systems often …

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Why It Is Important to Strengthen CRM Strategies in Boosting your Sales

Insight / By / November 11, 2024

Maintaining strong relationships with customers is essential for driving sales and fostering loyalty in today’s competitive business landscape. Customer Relationship Management (CRM) systems have emerged as vital tools for businesses looking to streamline their sales processes and enhance customer interactions. In this article, we’ll explore the key benefits of CRM in sales and provide actionable …

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No-Code in the Era of Digital Transformation

Insight / By / October 1, 2024

As we glance at the current business environment, it’s clear that the influence of software has vastly exceeded. The advent of the cloud has sparked a remarkable surge in applications and services. Given the escalating demand for apps, it’s unrealistic to expect classical IT to single-handedly fulfill these requests by merely working harder. Consequently, the …

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The Role of AI in Revolutionizing Customer Relationship Management (CRM)

Insight / By / September 2, 2024

In the rapidly evolving world of business, Customer Relationship Management (CRM) systems have become indispensable tools for maintaining and improving customer relations. Traditionally, CRM systems have focused on organizing customer data and streamlining interactions. However, with the advent of Artificial Intelligence (AI), these systems are now undergoing a transformative shift, leading to more personalized, efficient, …

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