Kacamatamoo, one of Indonesia’s fastest-growing eyewear brands, officially kicked off its digital transformation journey together with Sunny CRM and implementation partner iSystem Asia.
In the kick-off meeting held in December 2025, the team from Kacamatamoo shared their commitment to building a more seamless and personalized customer experience powered by a robust CRM system and strong loyalty management. Through this project, Sunny CRM will support Kacamatamoo in centralizing customer data across online & offline touchpoints, tracking service tickets and aftersales more efficiently, strengthening loyalty and repeat-purchase journeys, enabling more accurate insights for decision-making.
iSystem Asia, one of the top-tier system integrators in Indonesia, has been appointed as the implementor of this project. iSystem Asia will lead the project delivery, configuration, onboarding, and will ensure Kacamatamoo’s team can adopt the solution smoothly and effectively.
“Looking at how massive the growth that Kacamatamoo has made, we are excited to take part and to see how Sunny CRM can help Kacamatamoo elevate their customer journey,” said Ary Wardhana, Chief Operating Officer at iSystem Asia who also acts as the Steering Committee on this project.
Here’s a glimpse from the kick-off session:
This collaboration marks a meaningful step in Kacamatamoo’s digital journey. Sunny CRM is proud to support Indonesian brands in becoming more customer-centric, one transformation at a time.
