On May 8, 2025, iSystem Asia hosted Creatio Lunch & Learn: AI Revolution for CRM Insurance, a knowledge-sharing forum that brought together insurance professionals, tech experts, and digital solution providers. The discussion centered around how AI and no-code CRM systems are transforming customer engagement strategies.
Aina Neva Fiati, Managing Director of iSystem Asia, emphasized that companies already have data—but often lack the systems to turn it into actionable insight. “Teams need more than dashboards. They need tools that enable real-time customer understanding and response,” she said.
Speakers from iSystem Asia and Creatio, including Yos Iman Jaya Dappu, Indar Wiguna, Ferbyansah Adi Putra, and Adi Christanto Hasan, shared case studies and insights on practical implementation.
The enthusiasm in the room was truly energizing, the conversations were rich, the connections meaningful, and the lakeside lunch made it even more memorable.