ACCELERATE
your business transformation with
the highly recognized platform
for business process automation and CRM with bpmonline
The program is designed for those who want to develop their understanding of disciplines, tools, techniques and methods in Customer Experience Management.
BPM Adalah Sentral Transformasi Digital
Fakta dari penelitian Gartner menyatakan bahwa saat ini sebanyak 25% bisnis yang kehilangan daya saing setiap tahun berasal dari ketidakmampuan digitalnya.
Optimize Profitability, Revenue & Customer Satisfaction by Adopting Customer-centric Philosophy
previous arrow
next arrow
Slider

Our Services

Training & Certification

 
The i-Systemasia Training & Certification Program is a complete modular program of class and exam to validate the skill of CRM/CX professional and to facilitate deployment in your company with top-tier professional management certification on CRM and Customer Experience Management (CX). More...

Consulting & Advisory

 
Your business is still researching what the best solution is? You are preparing a CRM/CX system implementation, building a CRM culture or Customer Centric Organization, Customer Strategy or even re-implementing your existing system, we are here to assist you and get most out of your CRM initiatives. More...

Technology

 
Manage a complete customer journey from lead to order, on-going customer maintenance, CRM Analytics as well as adopting Social CRM with the top process-driven CRM Technologies and Business Process Automation More...

OUR CUSTOMERS

 

News & Updates

May 22, 2019

Miami, May 03, 2019 – iSystem Asia, an Indonesia-based Customer Relationship Management, Customer Experience Management & Business Process Management Consulting Company with Read more

May 21, 2019

Malaysia, Mei 10 2019 – Digi Telecommunication Sdn Bhd as a leading cellular communication service provider that presents various wireless connectivity and Read more

May 21, 2019

Malaysia, 10 Mei 2019 – Digi Telecommunication Sdn Bhd sebagai penyedia layanan komunikasi seluler terkemuka yang menyediakan berbagai layanan nirkabel konektivitas dan Read more

News & Updates (More...)
 

Insight

February 20, 2018 by: Aina Neva Fiati SE, CCP, PCRM

Fakta dari penelitian Gartner menyatakan bahwa saat ini sebanyak 25% bisnis yang kehilangan daya saing setiap tahun berasal dari ketidakmampuan digitalnya. Kita Read more

February 20, 2018 by: Aina Neva Fiati SE, CCP, PCRM

Bagaimana kita dapat menjaga hubungan positif dengan pelanggan? Mempertahankan hubungan pelanggan yang baik sangat penting untuk bisnis berbentuk apa pun. Terlebih saat Read more

January 9, 2018 by: Aina Neva Fiati SE, CCP, PCRM

Selama dua dekade terakhir, “wajah” pelanggan dunia telah benar-benar berubah. Selain varian barang yang tersedia lebih banyak, informasi tentang barang-barang ini lebih Read more

Insight (More...)
 

Media Coverage

September 7th, 2018

Warta Ekonomi.co.id, Jakarta – Workshop bpm’online Global Tour “Accelerate” sukses mempertemukan hampir 400-an eksekutif industri dalam pegelaran yang dihelat di The Westin, Read more

September 6th, 2018

Bisnis.com, JAKARTA – Banyak riset menemukan adanya perubahan perilaku yang sangat signifikan dari cara konsumen menghabiskan uangnya. Konsumen di Indonesia tidak lagi Read more

September 6th, 2018

KONTAN.CO.ID – JAKARTA. Banyak riset menemukan adanya perubahan perilaku yang sangat signifikan dari cara konsumen menghabiskan uangnya. Konsumen di Indonesia tidak lagi Read more

Media Coverage (More...)
  • Facebook
  • LinkedIn
  • Youtube
  • Instagram