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Our Services

CRM & BPM Technology

Manage a complete customer journey from lead to order, on-going customer maintenance, CRM Analytics as well as adopting Social CRM with the top process-driven CRM Technologies and Business Process Automation More...

Consulting & Advisory

Your business is still researching what the best solution is? You are preparing a CRM/CX system implementation, building a CRM culture or Customer Centric Organization, Customer Strategy or even re-implementing your existing system, we are here to assist you and get most out of your CRM initiatives. More...

Training & Certification

i-Systemasia Training & Certification Program is a complete modular program of class and exam to validate the skill of CRM/CX professional and to facilitate deployment in your company with top-tier professional management certification on CRM and Customer Experience Management (CX). More...



News & Updates

October 25, 2019

iSystem Asia is very proud to host the “ACCELERATE bpm’online Global Tour 2019” for Indonesia and the whole Asia Pacific in Jakarta Read more

August 20, 2019

Do you believe that Paul Greenberg, the Godfather of CRM, will come to Jakarta? Yes, it is. Paul Greenberg will be the Read more

August 20, 2019

It turns out that through a simple beef-and-chicken steak menu, you can open the global insights of the current CRM industry. This Read more

News & Updates (More...)


August 20, 2019 by: Tarmat Setiawan

By the end of 2019, the Government of Indonesia has targeted to have 8 million Small and Medium Enterprises (SMEs) to go Read more

August 5, 2019 by: Tarmat Setiawan

Pemerintah menargetkan pada akhir 2019 terdapat 8 juta UMKM akan “go online”. Ini jadi bagian rencana E-commerce Roadmap, hingga akhir tahun 2020 Read more

February 20, 2018 by: Aina Neva Fiati SE, CCP, PCRM

Fakta dari penelitian Gartner menyatakan bahwa saat ini sebanyak 25% bisnis yang kehilangan daya saing setiap tahun berasal dari ketidakmampuan digitalnya. Kita Read more

Insight (More...)

Media Coverage

October 17th, 2019

INFO KOMPUTER, Jakarta – Di era digital seperti saat ini, menerapkan Customer Relationship Management (CRM) dengan Teknologi Informasi (TI) yang inovatif sangatlah dibutuhkan Read more

October 17th, 2019

INFO BISNIS, Jakarta – Paul Greenberg, sang “Godfather of CRM” akhirnya menularkan ilmu ke pelaku usaha di tanah air. Paul bicara tentang bagaimana Read more

October 17th, 2019, Jakarta – Paul Greenberg, ahli strategi interaksi dengan pelanggan menularkan ilmu ke pelaku usaha di tanah air. Paul bicara tentang bagaimana Read more

Media Coverage (More...)
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