Creatio Service

Creatio service offers out-of-the-box processes based on industry best practices. Manage customer requests, complaint or compliment and automate service operations by following pre-defined processes for customer care excellence.

• Leverage built-in processes
  Creatio service offers out-of-the-box processes based on industry best practice. It enables to manage all customer request and complaints efficiently.
• Manage omnichannel communications
  Personalize communications with your customers using Creatio service. Manage all customers’ requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.
• Engaging interface that users love
  Thanks to the user-friendly and nice looking Creatio Interface that help user to work more pleasantly. The features and information provided are easily accessible through various type of device: telephone, tablet, or laptop. Contextual display of information also helps user to keep focus on important information needed, concentrating your attention on what’s important.
   
   
   
  

 

System Features:

 

Customer Center : The best fit for companies that are looking to manage omnichannel communications.

Service Enterprise : The best choice for medium and large companies looking to deliver high-level service across multiple communication channels.