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30 Juni, 2020 10.00 AM - 11.30 AM
Free via ZOOM
Mau tahu lebih lanjut tentang apa itu "Low-Code No-Code” dan bagaimana Anda memanfaatkannya?. 1.5 jam seminar gratis tentang Teknologi "Low-Code No-Code" dan contoh penerapannya. More...
May 04 to 07, 2020: 01.00 PM - 03.00 PM
Online Webinar
Four days “on-line” sharing and discussion (Online Webinar). This total course presents a balanced combination of theoretical and practical information sharing and transferring of knowledge. Participants will develop skill in customer journey mapping, gain insight into the infrastructure to continuously improve customer experience, and cultivate an appreciation of best practices and key pitfalls to avoid. CX or Digital CX can be done successfully after consistent Customer Service performance and Customer data ownership with clear CRM thinking processes in place, that will enhance keeping and growing your customer share. The clear overall objective is to be “Customer Focus”. After this program, participants will be able to start CX with an improved overall performance during this down economy.. More...
Sept 24 to 25, 2019: 09.00 AM-05.00 PM
iSystem Asia Office, Jakarta
CRM Fundamentals: Creating Loyal Customer & Driving Customer Advocacy Course Leader: Aina Neva Fiati SE, CCP, PCRM & Andie Ahmad, P.CRM
“Banyak teman-teman bilang CRM itu kirim-kirim email marketing, CRM itu sistem IT, atau ada juga yang bilang CRM itu loyalty program, database customer”, pertanyaannya.. apakah CRM seperti itu?. More...
Aug 14 to 15, 2019: 09.00 AM-05.00 PM
iSystem Asia Office, Jakarta
CRM Fundamentals: Creating Loyal Customer & Driving Customer Advocacy Course Leader: Aina Neva Fiati SE, CCP, PCRM & Andie Ahmad, P.CRM
“Banyak teman-teman bilang CRM itu kirim-kirim email marketing, CRM itu sistem IT, atau ada juga yang bilang CRM itu loyalty program, database customer”, pertanyaannya.. apakah CRM seperti itu?. More...
Jul 3, 2019 09.00 AM - 12.00 PM
iSystem Asia Office, Jakarta
Seminar Teknologi “LOW CODE NO CODE” Course Leader: Indar Wiguna, S.Kom
Mau tahu lebih lanjut tentang Teknologi LOW CODE NO CODE?.. 3 jam seminar gratis tentang Teknologi "LOW CODE NO CODE" dan contoh penerapannya. More...
Apr 24 to 25, 2019: 09.00 AM - 05.00 PM
iSystem Asia Office, Jakarta
Customer Experience Management (CX) Masterclass (2 days course) Course Leader: Aina Neva Fiati SE, CCP, PCRM & Andie Ahmad, P.CRM
The program is designed for those who want to develop their understanding of disciplines, tools, techniques and methods in Customer Experience Management. This will give you a solid foundation for managing customer experience. Introduces practical tools as frameworks of the concepts. Topic exploration exercises participants to internalize the key points.. More...
Mar 11 to 15, 2019: 08.30 AM-04.30 PM
iSystem Asia Office
bpm’online Studio (5 days Workshop) Course Leader: Indar Wiguna S.Kom
The bpm’online Studio course is the foundation for designing and developing custom solutions using bpm’online platform. The platform is suited for both medium and large businesses, as well as system integrators and developers of bpm’online solutions.. More...
Nov 05 to 06, 2018: 08.30 AM - 04.30 PM
Aston Priority, Jakarta
In this course, get an in depth look at Social Customer Relationship Management (Social CRM) and how it is used to create more engaging relationships with customers. Participants will explore the dynamic behaviors of the social customer and learn how brands have invested in technology and process creation in response. Participants will also get an overview and training session of Social CRM technology.. More...
Nov 05 to 06, 2018: 08.30 AM - 04.30 PM
Aston Priority, Jakarta
Customer Experience Management (CX) Masterclass (2 days course) Course Leader: Aina Neva Fiati SE, CCP, PCRM
The program is designed for those who want to develop their understanding of disciplines, tools, techniques and methods in Customer Experience Management. This will give you a solid foundation for managing customer experience. Introduces practical tools as frameworks of the concepts. Topic exploration exercises participants to internalize the key points.. More...
Nov 05 to 06, 2018: 08.30 AM - 04.30 PM
Aston Priority, Jakarta
In this course, get an in depth look at Social Customer Relationship Management (Social CRM) and how it is used to create more engaging relationships with customers. Participants will explore the dynamic behaviors of the social customer and learn how brands have invested in technology and process creation in response. Participants will also get an overview and training session of Social CRM technology.. More...
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