Anda seorang Software Engineer/IT/Technology & Pengembang Sistem?
Anda seorang yang banyak berkecimpung dalam Proses Bisnis?
Anda seorang yang ingin tahu masa depan dari pembuatan perangkat lunak?
Saat ini membuat perangkat lunak menjadi sangat cepat & mudah dengan menggunakan teknologi “Low-code No-code”.
Apa yang akan dibahas:
1. Sekilas penjelasan tentang apa itu “Low-code No-code”
2. “Low-code No-code” vs traditional programming
3. Apa keunggulan dan benefit dengan menggunakan “Low-code No-code”
4. Bagaimana cara memilih platform “Low-code No-code” yang baik dan sesuai dengan kebutuhan bisnis
5. Bagaimana Perusahaan Memanfaatkan Teknologi “Low-code No-code”
Mau tahu lebih lanjut tentang apa itu “Low-Code No-Code” dan bagaimana Anda memanfaatkannya?.
Yuk.. ikut seminar gratis bersama iSystem Asia.
Kita akan membahas tentang apa itu Teknologi Low-Code No-Code, dan bagaimana pemanfaatannya dalam proses bisnis di era Transformasi Digital saat ini.
Online Seminar Gratis!
1.5 jam seminar gratis tentang Teknologi “Low-Code No-Code” dan contoh penerapannya.
Free via ZOOM
Selasa, 30 Juni 2020
10.00 AM – 11.30 PM
Free via Zoom
Seminar Teknologi – Apa itu “Low-Code No-Code” dan bagaimana Anda memanfaatkannya?
REGISTER
Digital customer experience (DCX) is the set of digital interactions between a customer and an organization which creates customer value. This course (a combination of self-learning and 4 “on-line” deep interactive sessions) provides participants with the key concepts, terms, and techniques to deploy digital customer experience.
The generic term of customer experience (CX) covers the entire landscape from traditional customer service to new digital methods that are used to interact with customers. DCX focuses on the latter, but relies on the former. It includes both front-office customer touching interactions and back-office business processes that ultimately benefit customers.
Here you will learn about the central role of customer journey mapping in DCX and the interdependence of Customer Relationship Management (CRM) improvement and thinking processes. You will come to understand how best to manage DCX. You will gain an understanding of how CX and DCX are related to the user experience and the role of rapid prototyping and agile in deploying DCX. You will appreciate how the organizations vision for customer experience, its digital strategy, and a practical road map needed for a success in your customer experience management framework.
This total course presents a balanced combination of theoretical and practical information sharing and transferring of knowledge. Participants will develop skill in customer journey mapping, gain insight into the infrastructure to continuously improve customer experience, and cultivate an appreciation of best practices and key pitfalls to avoid. CX or Digital CX can be done successfully after consistent Customer Service performance and Customer data ownership with clear CRM thinking processes in place, that will enhance keeping and growing your customer share. The clear overall objective is to be “Customer Focus”. After this program, participants will be able to start CX with an improved overall performance during this down economy.
Four days “on-line” sharing and discussion (Online Webinar). There will be 4 parts, with 2hrs “on-line” session each day, continuously. Book of Knowledge (BOK) will be given before the start of the 4 parts to each confirmed participant for reference, self-learning and knowledge.
The program is designed for people who have responsibilities in customer experience journey, includes: marketing, branding, CX, CRM people – in middle management or senior level; Entrepreneurs; and SME owners.
This program will be delivered by combining various experiential learning methods
May 04 to 07, 2020
01.00 PM – 03.00 PM
Online Webinar
Four days “on-line” sharing and discussion
IDR 1,500,000 /package/person
(4 sessions per package)
or
IDR 450,000 /session/person
(1 session = 2 hours)
price excludes VAT
Held in English
Digital Customer Experience (CX) During Down Economy
REGISTER
“Banyak teman-teman bilang CRM itu kirim-kirim email marketing, CRM itu sistem IT, atau ada juga yang bilang CRM itu loyalty program, database customer”, pertanyaannya.. apakah CRM seperti itu?
Sekilas Tentang Workshop:
Selain akan menjawab sepenggal pertanyaan diatas, workshop dua hari ini akan membahas bagaimana CRM berperan sebagai kunci dalam proses mendesign sebuah strategi dalam perusahaan, juga akan membahas dan mendefinisikan keseluruhan proses recruiting, retaining, dan growing profitable customer relationship, dengan cara meningkatkan value dan kepuasan pelanggan.
Dengan prinsip focus pada people, process dan technology, secara garis besar workshop ini akan menjelaskan mengenai fundamental CRM, philosophy CRM dan juga bagaimana mengimplementasikan system CRM yang saling terhubung dan terintegrasi dengan informasi dari departmen sales, marketing dan service.
*) Workshop ini terbatas dengan maksimum 10 peserta.
Ekspektasi workshop:
Setelah mengikuti 2 hari training, peserta diharapkan akan mampu menjawab pertanyaan-pertanyaan dibawah ini.
Durasi Workshop:
Di dalam kelas – 2 (dua ) hari
Siapa yang sebaiknya mengikuti program ini:
Metodologi Pembelajaran:
Program ini akan disampaikan dengan menggabungkan beberapa metode pembelajaran dan pengalaman.
Waktu & tempat
24-25 September 2019
09.00 AM – 05.00 PM
iSystem Asia Office
Arkadia Green Park Estate, Tower F, Lt. 6
Jl. TB Simatupang Kav. 88, Jakarta 12520
Course Leader
Biaya Workshop
IDR 4.500.000 per orang
exclude VAT
CRM Fundamentals | Sep 24 to 25, 2019
REGISTER
“Banyak teman-teman bilang CRM itu kirim-kirim email marketing, CRM itu sistem IT, atau ada juga yang bilang CRM itu loyalty program, database customer”, pertanyaannya.. apakah CRM seperti itu?
Sekilas Tentang Workshop:
Selain akan menjawab sepenggal pertanyaan diatas, workshop dua hari ini akan membahas bagaimana CRM berperan sebagai kunci dalam proses mendesign sebuah strategi dalam perusahaan, juga akan membahas dan mendefinisikan keseluruhan proses recruiting, retaining, dan growing profitable customer relationship, dengan cara meningkatkan value dan kepuasan pelanggan.
Dengan prinsip focus pada people, process dan technology, secara garis besar workshop ini akan menjelaskan mengenai fundamental CRM, philosophy CRM dan juga bagaimana mengimplementasikan system CRM yang saling terhubung dan terintegrasi dengan informasi dari departmen sales, marketing dan service.
*) Workshop ini terbatas dengan maksimum 10 peserta.
Ekspektasi workshop:
Setelah mengikuti 2 hari training, peserta diharapkan akan mampu menjawab pertanyaan-pertanyaan dibawah ini.
Durasi Workshop:
Di dalam kelas – 2 (dua ) hari
Siapa yang sebaiknya mengikuti program ini:
Metodologi Pembelajaran:
Program ini akan disampaikan dengan menggabungkan beberapa metode pembelajaran dan pengalaman.
Waktu & tempat
14-15 Agustus 2019
09.00 AM – 05.00 PM
iSystem Asia Office
Arkadia Green Park Estate, Tower F, Lt. 6
Jl. TB Simatupang Kav. 88, Jakarta 12520
Course Leader
Biaya Workshop
IDR 4.500.000 per orang
exclude VAT
CRM Fundamentals | Aug 14 to 15, 2019
REGISTER
Anda seorang Software Engineer/IT/Technology & Pengembang Sistem?
Anda seorang yang banyak berkecimpung dalam Proses Bisnis?
Anda seorang yang ingin tahu masa depan dari pembuatan perangkat lunak?
Saat ini membuat perangkat lunak menjadi sangat cepat dan mudah dengan menggunakan teknologi LOW CODE NO CODE.
Mau tahu lebih lanjut tentang Teknologi LOW CODE NO CODE?
Yuk.. ikut seminar gratis bersama iSystem Asia.
Kita akan membahas tentang apa itu Teknologi LOW CODE NO CODE, dan bagaimana penerapannya dalam proses bisnis di era Transformasi Digital saat ini.
Seminar Gratis!
3 jam seminar gratis tentang Teknologi “LOW CODE NO CODE” dan contoh penerapannya.
Peserta dibatasi maksimum 10 orang
July 03, 2019
09.00 AM – 12.00 PM
iSystem Asia Office
Arkadia Green Park Estate, Tower F, 6th Floor
Jl. TB Simatupang Kav. 88, Jakarta 12520 – Indonesia
Seminar Teknologi “LOW CODE NO CODE”
REGISTER
The program is designed for those who want to develop their understanding of disciplines, tools, techniques and methods in Customer Experience Management. This program will give you practical tools and frameworks of the concepts as a solid foundation for managing customer experience. Topics exploration and exercises will help participants to internalize the key points of the course.
*) This is an exclusive class with maximum 10 seats only.
In-class – 2 days
The program is designed for people who have responsibilities in customer experience journey, includes: marketing, branding, CX, CRM people – in middle management or senior level.
This program will be delivered by combining various experiential learning methods
Apr 24 to 25, 2019
09.00 AM – 05.00 PM
iSystem Asia Office
Arkadia Green Park Estate, Tower F, 6th Floor
Jl. TB Simatupang Kav. 88, Jakarta 12520 – Indonesia
IDR 4.250.000 per person
Registration before Apr 15, 2019
Normal Price
IDR 4.750.000 per person
exclude VAT
Customer Experience Management (CX) Masterclass
REGISTER
The bpm’online Studio course is the foundation for designing and developing custom solutions using bpm’online platform. The platform is suited for both medium and large businesses, as well as system integrators and developers of bpm’online solutions.
Participants will receive basic knowledge on the bpm’online architecture, deployment and administration. Finally, participants will learn how to set up bpm’online configurations, create new objects, lookups, pages, sections, details and program server and client logic. Business process development and typical customizations using JavaScript will be covered as well. Participants can create new application using bpm’online tools.
This workshop program is intended for developers who are just starting their work with bpm’online platform, require business process logic, and knowledge on resolving complex configuration tasks.
March 11 to 15, 2019
09.00 AM – 05.00 PM
iSystem Asia Office
Arkadia Green Park Estate, Tower F, 6th Floor
Jl. TB Simatupang Kav. 88, Jakarta 12520 – Indonesia
IDR 65,000,000
The Package Includes:
bpm’online Studio License Subscription for 1 Year – 10 users
2 Participants to attend bpm’online Studio Workshop for 5 days
exclude VAT
Held in Bahasa Indonesia
bpm’online Studio Workshop
REGISTER
This two-day course examines CRM as a key strategic process in an organization. It is de?ned as the overall process of acquiring, retaining and growing pro?table customer relationships by delivering value and satisfaction to the customer. Focusing on people, process and technology, this course leads students from understanding the fundamentals of CRM as well as the CRM philosophy and the implementation of CRM systems that incorporate and integrate information from sales, marketing and service.
In-class – 2 days
Junior to Senior Management level in Customer Relation areas, including CRM champion, Sales, Marketing, Digital Marketing, Customer Care and Customer Supports.
This program will be delivered by combining various experiential learning methods
Nov 05 to 06, 2018
08.30 AM – 04.30 PM
Aston Priority
Jl. Let. Jend. T.B. Simatupang Kav.9, Kebagusan, Jakarta Selatan, Indonesia
IDR 5,500,000
Registration before oct 30
Normal Price
IDR 6,500,000 per person
exclude VAT
CRM Fundamentals: Toward Customer Focused Organizations
REGISTER
The program is designed for those who want to develop their understanding of disciplines, tools, techniques and methods in Customer Experience Management. This will give you a solid foundation for managing customer experience. Introduces practical tools as frameworks of the concepts. Topic exploration exercises participants to internalize the key points.
In-class – 2 days
The program is designed for people who have responsibilities in customer experience journey, includes: marketing, branding, CX, CRM people – in middle management or senior level.
This program will be delivered by combining various experiential learning methods
Nov 05 to 06, 2018
08.30 AM – 04.30 PM
Aston Priority
Jl. Let. Jend. T.B. Simatupang Kav.9, Kebagusan, Jakarta Selatan, Indonesia
IDR 5.500.000
Registration before oct 30
Normal Price
IDR 8.000.000 per person
exclude VAT
Customer Experience Management (CX) Masterclass
REGISTER
In this course, get an in depth look at Social Customer Relationship Management (Social CRM) and how it is used to create more engaging relationships with customers. Participants will explore the dynamic behaviors of the social customer and learn how brands have invested in technology and process creation in response. Participants will also get an overview and training session of Social CRM technology.
In-class – 2 days
Junior to Senior Management level in Customer Relation areas, including CRM champion, Sales, Marketing, Digital Marketing, Customer Care and Customer Supports.
This program will be delivered by combining various experiential learning methods
Nov 05 to 06, 2018
08.30 AM – 04.30 PM
Aston Priority
Jl. Let. Jend. T.B. Simatupang Kav.9, Kebagusan, Jakarta Selatan, Indonesia
IDR 5.500.000
Registration before oct 30
Normal Price
IDR 8.000.000 per person
exclude VAT
Social CRM – Utilizing Social Media for Improving Customer Experience
REGISTER
iSystem Asia (PT Inter Sistem Asia)
Arkadia Green Park Estate, Tower F, 6th Floor, Jl. TB Simatupang Kav. 88, Jakarta 12520 - Indonesia
Phone: +62 21-7883 3022 / 7883 8714
lissa@i-systemasia.com | www.i-systemasia.com
Copyright 2019. iSystem Asia