Professional experiences in the IT, CRM, CX, marketing and sales. Various industries background, include: Airlines, Telecommunication, Financial Services, Socialpreneur, Construction, Consulting Services to Government Agency, Automotive, and Agribusiness.
- Customer Relationship Management (CRM)
- Partner Relationship Management (PRM)
- Customer Experience Management (CX)
- Business Process Management (BPM) & Automation
- Low-Code/No-Code enthusiast
Holistic CRM-CX-BPM project delivery approach: strategy - people – process – technology.