iSystem Asia Supports bpm’online CRM Implementation in Leads Management System at Digi Telecommunications Sdn Bhd, Malaysia

21 May 2019
Digi Telecommunication

Malaysia, Mei 10 2019 – Digi Telecommunication Sdn Bhd as a leading cellular communication service provider that presents various wireless connectivity and internet services in Malaysia is part of the global telecommunication provider Telenor Group and is one of the largest telecommunications companies in the world. In its business acceleration, Digi Telecommunication entrusted the implementation of “Leads Management System” to iSystem Asia and decided to use Business Process Management (BPM) based CRM technology, namely bpm’online.

This strategic move was marked by the signing of the cooperation and kick-off project on Friday, May 10, 2019, in Selangor, Malaysia. Both parties committed to accelerating the company’s performance by implementing Leads Management System bpm’ online Sales Commerce.

This implementation of bpm’online technology can help Digi in encouraging the simplification and adoption of sales lifecycle processes, systems with business process management (BPM) that can be configured by themselves, processing data, reports, and dashboards.

iSystem Asia supports this step. “Amid a digital transformation and social trend today, we need technology that can quickly adjust to any changes at any time. With bpm’online, companies can be more agile to the dynamics of market change, more efficient, innovative, and productive. Thank you for the trust of the bpm’online user companies,” Aina Neva Fiati has said as the Managing Director of iSystem Asia.

About iSystem Asia: 

iSystem Asia is a Management and Technology Consulting company, focusing on Customer Relationship Management (CRM), Customer Experience Management (CX), and Business Process Management (BPM). Services range from training, certification, consulting, and system implementation.

iSystem Asia is currently a certified partner that has gained recognition as the “Top 10 bpm’online Certified Partner in the world”, recently awarded as “The Best Performance Partner in the Asia Pacific”. iSystem Asia also appointed as the only “authorized bpm’ online training provider in Indonesia”.

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